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Sterling College - Business Administration Diploma
Develop Your Business Skills with Specialized training in Leadership, Management and Finance. Business programs in Vancouver.
business, management, computing, communications, accounting, marketing, economics, research, business law, human resource management, leadership, consumer behaviour
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Diploma in Business Administration

Program Overview – Diploma in Business Administration

*Program has been approved for delivery by the registrar of the Private Training Institutions Branch (PTIB).

$5,000 tuition credit Now Available

*Must register for the Diploma in Business Administration program for January 2020 intake.

Sterling College offers various business programs in Vancouver. We prepare you for the evolving world of business.

The Business Administration Diploma is designed to provide businesses with qualified candidates who have general and specialized business knowledge and skills that can be applied in a range of operational roles. Graduates will benefit businesses by contributing to the achievement of operational objectives through the application of knowledge and skills in an ethical manner.

The Business Administration Diploma is also offered with a Co-op component, offering students the option of completing 960 hours of paid work experience. Graduates of the Sterling College Business Administration Diploma are positioned to enter careers as project administrators, office managers, accounting/bookkeeping assistants, marketing assistants or business owners. The program consists of lectures, discussion, exercises, audio and video presentations, off-site tours, and directed learning; but may also include, seminars, tutorials, and workshops.

QUARTER 1

In quarter one students will focus on the fundamentals of office management and small business operations. They will also explore the use of information technology to meet business requirements and develop their vocabulary, critical thinking skills and presentation skills along the way.

Office Management

In this course, students will demonstrate knowledge of effectively managing an office and its employees. Upon completion of this course, the student will:

1. Demonstrate an understanding of the role of an administration manager and the related managerial and organization processes.
2. Demonstrate an understanding of the importance of internal and external communication and the impact of communication on the office environment.
3. Demonstrate knowledge of file management systems and information management to effectively plan and organize the work of the office.
4. Demonstrate an understanding of commonly used financial management systems.

Small Business Fundamentals

In this course, students will demonstrate knowledge of the characteristics and operation of small business in the Canadian context. Upon completion of this course the successful student will:

1. Be able to describe the characteristics of small business.
2. Be able to compare advantages and disadvantages of business ownership options, business structures and finance options of small business.
3. Be able to identify sources of advice and assistance available for small business.
4. Be able to explain the importance of marketing choices in small business.
5. Be able to describe the factors influencing the control of small business.

Quantitative Reasoning for Business

In this course, students will be able to summarise, analyze, interpret and present data, make predictions and apply financial mathematics to aid business decision making. Upon completion of this course the successful student will be able to:

1. Calculate summary statistics and present data using computer software and interpret results.
2. Use methods of correlation and regression to analyze and interpret a given data set and make predictions.
3. Use computer software to plot time series, identify their features, then produce and explain forecasts.
4. Demonstrate the correct use of random sampling techniques to select samples and identify potential sources of bias.
5. Describe the Consumer Price Index (CPI), and use index numbers to compare time series, and to remove the effect of price changes from (deflate) financial time series.
6. Apply financial mathematics to lump sums and annuities.
7. Apply probability distributions, estimate population means and proportions, interpret confidence intervals and calculate sample sizes to achieve the required margin of error.
8. Identify types of process variation.

Business Computing

In this course students will discuss, evaluate and apply information technology to meet business requirements. Upon completion of this course the successful student will be able to:

1. Explain and evaluate components of an information system to meet business requirements.
2. Discuss and evaluate communication technologies to meet business requirements.
3. Discuss issues associated with computer use and recommend actions to minimise their impact.
4. Apply software tools and features to produce information for business purposes.

Academic Skills for Business

Students will demonstrate vocabulary acquisition and use, and apply reading, note taking, critical thinking, writing and oral presentation skills in a business context. Upon completion of this course the successful student will be able to:

1. Understand and use vocabulary from current business sources and academic disciplines.
2. Retrieve, select and synthesise information in written and graphic form from business information sources.
3. Follow academic conventions and create an original report and an essay through the process of planning, drafting and editing.
4. Demonstrate note-taking skills and use notes from a spoken presentation or lecture on a business topic.
5. Create and deliver an oral presentation on a business topic.

Two business women working together
QUARTER 2

In quarter two students will explore the role of economics and how it’s impact on running a business in Canada. They will learn fundamental marketing concepts and how to set, monitor and control marketing objectives. Accounting concepts and policies will be covered and students will learn to analyze and report on financial performance for a sole trader or a small company. Students will demonstrate proficiency in advanced use of a range of current business software applications and cover business communication principles.

The Economic Environment

Students will apply elements of economic theory with emphasis on the contemporary Canadian environment. Upon completion of this course the successful student will be able to:

1. Understand the nature of economics and the methodology used to analyze economic problems.
2. Apply the supply and demand model to explain the behaviour of markets.
3. Analyze the firm’s profit maximising behaviour in the different market structures.
4. Understand the role of government in conditions of market failure.
5. Apply macroeconomic concepts and models to understand the aggregate economy.
6. Analyze how government affects the macroeconomy.
7. Understand the effects of international trade and changes in the global economy on Canada.

Fundamentals of Marketing

In this course, students will have a working knowledge of fundamental marketing concepts relevant to contemporary organizations. Upon completion of this course the successful student will be able to:
1. Understand the philosophy of marketing within different organizations.
2. Identify and analyze the environmental factors for marketing decisions.
3. Identify and evaluate information needed for marketing decision making.
4. Understand factors affecting buyer behaviour.
5. Understand and apply the concepts of segmentation, targeting and positioning for marketing decisions.
6. Understand the need to set, monitor and control marketing objectives.
7. Recommend and justify marketing strategies

Accounting Principles

In this course, students will understand financial statements and reports and be able to analyze and interpret financial performance for sole traders and small companies. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will discuss the purpose of accounting and its relationship to the Canadian business environment.
2. Students will examine and apply accounting concepts and policies to prepare financial statements for a sole trader and/or a small company
3. Students will analyze and report on financial performance for a sole trader or a small company.
4. Students will analyze and apply management accounting tools.

Applied Computing

In this course students will use advanced software features to develop computer-based solutions for business problems and improve productivity and efficiency. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will demonstrate proficiency in advanced use of a range of current business software applications.
2. Students will customise and integrate business software applications.
3. Students will solve business problems by identifying business requirements and designing and developing a solution using the appropriate software applications.
4. Students will identify, extract, process and format information to produce reports to aid in the decision-making processes of an organization.

Business Communications

In this course, students will apply communication knowledge and skills in the evolving context of Canadian business. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will apply current communication theories in business situations.
2. Students will identify and explain how personal factors and behaviours can influence the communication process in business situations.
3. Students will apply effective interpersonal communication skills in business situations.
4. Students will demonstrate oral presentation and writing skills that are clear, concise, courteous and correct, using currently recognised business formats.
5. Students will analyze the interactions between communication practice and organizational performance.

Business Presentation
QUARTER 3

In quarter 3 students will learn topics in management, marketing and accounting at a more advanced level. They will develop their analytical and organizational skills and build a solid knowledge of accounting practices. Students will also begin explore the core elements of the Canadian legal system and how they relate to business.

Organizations and Management

Students will develop knowledge and skills for management in organizations, including the development of management philosophies and their influence on current management practices. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will describe management and the purpose of organizations.
2. Students will understand the development of management philosophies and their influence on current management practices.
3. Students will use analytical tools to evaluate the impact that internal and external environments have on organizations.
4. Students will understand the influence of ethics and social responsibility on decision making.
5. Students will understand the purpose of planning and control and apply processes to a given situation.
6. Students will evaluate two types of organizational structures and recommend a structure for a given situation.
7. Students will understand and apply ways to lead and motivate individuals and teams.
8. Students will discuss two frameworks of change management in the context of a contemporary issue in an organization.

Marketing Research

Students will design and conduct marketing research to develop and assess marketing strategies. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will evaluate legal, ethical, cultural and industry issues relevant to a marketing research project(s).
2. Students will prepare a marketing research proposal.
3. Students will conduct research; collate, analyze and interpret data; report the results of marketing research; and make recommendations for marketing strategies.

Accounting Practices

Students will record and process financial transactions and prepare financial statements and cash budgets for entities. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will manually process transactions from source documents to trial balance for a sole trader.
2. Students will process transactions, using commercial accounting software, to prepare financial statements for a small company registered for GST and PST.
3. Students will demonstrate knowledge of internal controls.
4. Students will process balance day adjustments and prepare financial statements.
5. Students will compare the key differences in the financial statements for entities and prepare financial statements.
6. Students will prepare, using spreadsheet software, a cash budget incorporating GST, PST, and HST.

Business Law

Students will demonstrate knowledge and skills in law relevant to business and explore core elements of the Canadian legal system. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will explain core elements of the Canadian legal system.
2. Students will apply the basic principles of the Tort of Negligence to a given situation.
3. Students will apply the basic principles of the law of contract to given situation(s).
4. Students will explain the basic principles of property law and apply relevant provisions of the Sale of Goods Act to given situations.
5. Students will apply basic principles of consumer law to given situations.
6. Students will demonstrate an awareness of an aspect of a legal topic affecting business in a given situation.

Human Resource Management

Students will understand the roles, functions and application of Human Resource Management processes within contemporary Canadian organizations. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will evaluate the interrelationship between human resource management, organizations and their environment for a given situation.
2. Students will develop job documentation for organizational and employment purposes in a given situation.
3. Students will evaluate and select recruitment and selection options for a given situation.
4. Students will understand the role of performance management and its contribution to organizational effectiveness and retention of employees.
5. Students will apply principles of workplace learning to develop a training program to meet individual and organizational needs to a given situation.
6. Students will understand how to develop equitable reward structures from a given set of data and develop a base pay structure.
7. Students will apply an understanding of current legislative requirements for health and safety in the workplace to a given situation.

Business presentation
QUARTER 4

In quarter 4 students will learn how to build leadership skills and and explore business finance. They will be introduced to strategic planning for small businesses and delve further into topics in marketing and management.

Leadership

Students will understand concepts and apply principles of leadership in a dynamic environment. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will analyze, a range of perspectives on leadership relevant to different management levels within organizational and situational contexts.
2. Students will evaluate approaches to leadership relevant within diverse cultural contexts.
3. Students will discuss the influence of a range of factors on leadership.
4. Students will apply leadership knowledge and skills to the management of change.
5. Students will evaluate their current leadership abilities and create their own leadership development plan

Consumer Behaviour

Students will examine consumer behaviour and develop appropriate marketing communication strategies to reach target markets. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will examine the buyer decision making process, and its implications for marketing strategies for target markets.
2. Students will select and justify target market(s) and apply a positioning strategy to chosen market(s).
3. Students will develop and evaluate communication options and recommend and justify communication strategies to achieve the desired market position.

Business Finance

Students will apply financial management knowledge and skills to small and medium size entities for decision-making purposes. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will examine the role of business finance in small and medium entities, and the Canadian business finance environment.
2. Students will apply capital budgeting techniques and evaluate investment decisions.
3. Students will apply working capital techniques to manage the finances of a business.
4. Students will compare and contrast financing options and make recommendations for given business situations.
5. Students will examine capital structure and cost of capital and calculate the cost of capital.
6. Students will assess the inter-relationship of financial management issues for a given business situation and provide recommendations.

Strategic Planning for Small Business

Students will develop a strategic plan for a small business in Canada. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will determine the values, beliefs and vision of the owner(s) of an existing or intended small business.
2. Students will analyze the current position of the existing or intended small business.
3. Students will determine objectives, and suitable strategy(ies) to achieve them for the existing or intended small business.
4. Students will determine the strategic plan for the existing or intended small business.
5. Students will document a strategic plan and associated implementation plan for the small business using a suitable format.

Operations Management

Students will understand functions of operations management and apply techniques to ensure efficient and effective provision of goods and services. Upon completion of this course the successful student will have reliably demonstrated the following learning outcomes:

1. Students will analyze the nature of contemporary operations management and the role of the operations manager.
2. Students will explain quality management and apply quality management techniques to improve operations in a given situation.
3. Students will select appropriate facilities and processes to ensure efficient provision of goods and/or services.
4. Students will discuss performance management and determine appropriate operational performance measures and controls.
5. Students will understand capacity management, apply techniques relating to resource planning, and recommend appropriate actions in a given situation.
6. Students will apply an understanding of supply chain management, inventory management and materials management to given situations.

PROGRAM OPTIONS

 

    • Business Administration Diploma – 960 hours of instruction
    • Business Administration with Co-op Diploma – 960 hours of instruction + 960 hours work experience

ADMISSION REQUIREMENTS

GENERAL REQUIREMENTS

 

All students are required to meet the following admissions requirements:

  • Graduation from Grade 12 or equivalent (B.C. high school diploma, B.C. Adult Graduation Diploma, General Educational Development) or an equivalent secondary school completion from another jurisdiction; or
  • Mature student status (is 19 or older before the start of classes) and has demonstrated evidence at the appropriate level of literacy, numeracy, comprehension and/or written skills to enable successful completion of the program;
  • If English is not your first language, students will be required to have one of the following pre-requisites to qualify for enrollment into this program.
  • IELTS score of 6.0 (with no band below 5.5) or an equivalent English language benchmark verified by the institution
  • TOEFL score CBT 213, IBT 80 an equivalent English language benchmark verified by the institution
  • Sterling College English Assessment (written onsite) with a score of 70%
  • Sterling College online English assessment with a score of 75% (examination proctor is required).

For domestic students, Canadian citizenship or landed immigrant status is required. International students are required to possess a valid study visa, for programs longer than 6 months and prior to the program start date. International students are also required to have sufficient accident and medical insurance coverage to cover any injuries or illnesses that may occur during the educational term.

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